[jwilso]

Dreadful - don't go near them.

They promised to send someone round today - nothing.
Rang them 4 times and was assured the installer was on their way.
Nothing. Rang a fifth time, was put on hold for a minute and then told "Sorry, we ran out of time." Didn't bother to ring me.
They wasted my day.

Don't go near them. They are either dishonest or stupid - either way. They certainly lack any observable sense of being able to deliver a service or on anything they promise