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idontpirate · 07-01-2012, 16:02

Phoned up, kind of sorted it out. Being installed next week thursday.

Total monthly price for Talk Unlimited, TV (Lowest Package) and 50meg is £48.00/month. Compared to my current £46.90, it's just £1.10 extra. I worked the offer out to be cheaper that was on the website but still it's not much more.

She said it must have been an error with the £75 superhub, the only thing we had to pay was £30 for installation (activation, or whatever you want to call it).

Interestingly i also heard an agent in the background shouting "MR HAMILTON, MR HAMILTON, YOU'RE NOT ACCEPTING ANYTHING I SAY OVER THE PHONE AND I CANT PUT YOU ANY HIGHER BECAUSE THEY WILL SAY THE SAME THING. WE'RE JUST GOING ROUND IN CIRCLES" over and over again throughout the call.

07-01-2012, 16:02	#6
idontpirate Inactive Join Date: Mar 2009 Location: Burnley, Lancashire Services: VM XXL (50MB) Posts: 120	Re: Pricing errors or being ripped off? Phoned up, kind of sorted it out. Being installed next week thursday. Total monthly price for Talk Unlimited, TV (Lowest Package) and 50meg is £48.00/month. Compared to my current £46.90, it's just £1.10 extra. I worked the offer out to be cheaper that was on the website but still it's not much more. She said it must have been an error with the £75 superhub, the only thing we had to pay was £30 for installation (activation, or whatever you want to call it). Interestingly i also heard an agent in the background shouting "MR HAMILTON, MR HAMILTON, YOU'RE NOT ACCEPTING ANYTHING I SAY OVER THE PHONE AND I CANT PUT YOU ANY HIGHER BECAUSE THEY WILL SAY THE SAME THING. WE'RE JUST GOING ROUND IN CIRCLES" over and over again throughout the call.