Thread: TiVo virgin tivo/V+ swap
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Old 07-01-2012, 16:43   #5
kop32
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Join Date: May 2009
Services: Sky Q Silver, 2 x mini boxes,VM 150mb broadband and VM phone with anytime calls.
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Re: virgin tivo/V+ swap
Quote:
Originally Posted by BenMcr View Post
28 days doesn't apply to existing TV customers upgrading to TiVo. It's only existing customers adding TV as a new service
If this statement is true Ben then I suggest Virgin Media explain it to all their staff as I had my TiVo removed after two weeks and my V+ replaced and I have had the TV service for years. I was told that as TiVo is a new service I could do this under the 28 day policy,seems another case of "depends who you speak to at VM Customer Service".
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