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chunkymonkey · 07-01-2012, 14:42

I used to have 50MB so got a Super Hub when it was all installed. Today, I called retentions and decided to drop down to a 10MB connection and the woman on the phone told me that the Super Hub would still work OK with the 10MB, although wireless is terrible on it, only getting 4MB on wireless and am on channel 13, so it can't be the channel. Upstream and downstream is all OK so does anyone think it's worth calling and getting a normal Hub modem installed more suited to my speed?

07-01-2012, 14:42	#1
chunkymonkey Inactive Join Date: Apr 2007 Services: Virgin Media TV XL and Phone Size M and Broadband size L V+HD and VHD Posts: 235	Wrong modem? I used to have 50MB so got a Super Hub when it was all installed. Today, I called retentions and decided to drop down to a 10MB connection and the woman on the phone told me that the Super Hub would still work OK with the 10MB, although wireless is terrible on it, only getting 4MB on wireless and am on channel 13, so it can't be the channel. Upstream and downstream is all OK so does anyone think it's worth calling and getting a normal Hub modem installed more suited to my speed?