Ok, Ticket
1838426 is showing restored, this is for slow speeds. There has been a problem with the BSR and a card has been replaced. Networks are monitoring and have re-bounced the card.
Ticket
1849600 is for modems in init (0) state on the CMTS - causing no connection. This is currently being worked on by networks.
Some bazaar faults TBH and not straightforward to fix. I'll update if I get a chance to check again today
---------- Post added at 10:26 ---------- Previous post was at 10:21 ----------
Quote:
Originally Posted by KillswitchEdge
Like I said before, they told me it was power outage related but the thing I can't figure out is why its taking so long to fix it...
If this was central London it would have been fixed within a few hours, but as it's dinky little Burnley it kind of feels like we are a lower priority than other places. Frankly it's rather insulting...
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They are
Priority 1 faults, it would be the same for any area. It's not power related either.