There are problems in our area? I REALLY hope this is a proper problem and not my 'super' hub being an immense failure again.
I spent a full hour and a half on to Virgin Broadband support last night, I am absolutely at my wit's end I really am.
I am in Nelson (about 3 miles from Burnley) and I have again got problems, and the support engineer had no clue and just could not work out what was happening.
Xbox live will not connect - I have checked with Microsoft and it's definately nto a problem thier end, Next door can log in to xbox live fine on BT and I have tried 2 family xboxes and the neighbours xbox on my network - none will connect to xbox live.
Steam will not connect on any of my pc's - totally bizarre - checked with steam, they have no problem - I go on my neighbours network and can connect to steam fine. Come back to my network - wont connect.
Most web pages will load, some wont.
This is driving me crazy, and after an hour and a half on the phone I basically just got left with the problem with no explanation apart from 'oh xbox and steam and some web pages must have a problem' - yeah right?
Anyone know what the heck is going on?
ALL these problems started at exactly the same time yesterday.
---------- Post added at 11:04 ---------- Previous post was at 10:28 ----------
Found this - why on earth couldn't the dude at Virgin media broadband support last night have told me about it? I spent an hour and a half on my mobile phone to him on an 0845 number. WHY not tell me of existing issues, it would have been a 5 minute call....
Service Disruption
a loss of TV & broadband internet services
Reported on: Thu 05 Jan 2012, 08:00 PM
Estimated fix time: Tue 10 Jan 2012, 09:00 AM
Fault reference: F001849600