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tweetiepooh · 05-01-2012, 14:58

Surely this is just the same as buying a DVD. If you want the latest blockbuster release as it's released you pay more than if you wait until it's on the bargain shelf in the supermarket. Same product but those who want it immediately pay more.

In effect you are paying to "push in" so to speak and get it first. Also (possibly) you may be paying for dedicated support lines until the product is handled by the routine call centre.

05-01-2012, 14:58	#89
tweetiepooh Virgin Media Employee Join Date: Sep 2005 Location: Winchester Services: Staff MyRates BB: VM 1Gb TV: VM XL Phone : VM XL Posts: 3,350	Re: just rang VM to upgrade to 100mb Surely this is just the same as buying a DVD. If you want the latest blockbuster release as it's released you pay more than if you wait until it's on the bargain shelf in the supermarket. Same product but those who want it immediately pay more. In effect you are paying to "push in" so to speak and get it first. Also (possibly) you may be paying for dedicated support lines until the product is handled by the routine call centre. __________________ I work for VMO2 but reply here in my own right. Any help or advice is made on a best-effort basis. No comments construe any obligation on VMO2 or its employees.