Quote:
Originally Posted by AdamD
I still can't understand why they need an engineer to come out, simply to plug in a superhub
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Maybe the DOA rate is the same as when I got one - the first one didn't work so the installer called his mate. The one he brought didn't work either so they called their supervisor to bring another. Simple plug-it-in job took around 3 hours in all and involved 3 blokes.
They probably want to check the power levels are correct if it's been a while since you last had service.