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Originally Posted by Tuftus
Downstream Receive Power Level : N/A
Downstream SNR : N/A
Upstream Transmit Power Level : N/A
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These indicate that the cable modem itself is re-booting at this time, so no useful information is available. If your cable modem tends to spontaneously reboot, then it looks as if you might have a serious problem with the physical cable or the plant driving it. You should draw the cable modem reboots to the attention of NTL Tech Support when you ring them, as this is much more significant than anything to do with your own PC. You should also check whether your cable TV service is affected at the same time, as they come on the same cable.