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Old 03-01-2012, 14:46   #10
Sephiroth
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Join Date: Jul 2009
Location: RG41
Services: RG41: 1Gig VOLT Rutland: Gigaclear 400/400
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Re: Ongoing issue, Virgin claiming there's no problem!

For what my opinion is worth, as soon as an issue occurs, note the time on your watch (to the second) - having previously synched your watch to the modem. There'll be an hour's difference - don't bother with making your watch wrong on the hour!

Then we can see whether the T3.Sync loss occurs before or after the failure - becuae they can happen during the dark moments of modem reset.

The other thing you can do is to set the Thinkbroadband Quality graph running - and keep it running. www.thinkbroaddband.com/ping This is a brilliabnt way of assessessing what's happening with your circuit.

Cheers
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