Thread: Superhub can we really write it off?
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Old 02-01-2012, 09:42   #176
Chrysalis
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Re: can we really write it off?

Quote:
Originally Posted by General Maximus View Post
absolutely and although we may not all agree, everyone is entitled to their opinion and it is good to have a debate about things. Although some people can say there are pluses and minus, I must say I am more of a hardliner and agree with Sirius in that the whole shub saga has been a joke and I honestly don't understand how VM have got away with it.

I can't remember whether it is in this thread or another one put somebody mentioned fault tolerance and the fact that far too many have been faulty (which Masque disputed) but I can say with 100% certainty that if you had brought the shub from a retailer and they were getting that many faults with it, it would have been recalled months ago and they would have stopped selling it. It is just a shame that VM are in a position where they can do whatever they want. People will argue that if customers don't like it that they will cancel their contract and move elsewhere but it isnt as easy as that. People these days are motivated by price and VM know they are the cheapest (bundle wise) so people will stay with them and it is a shame that they think that gives them carte blanche to get away with everything instead of caring and being passionate about the service they deliver.

I would like to point out that atm we have got 66% of peeps in the poll saying that they would rather have the shub in modem mode or keep the VMNG300. What does that say about confidence and satisfcation in the shubs routing ability?
You hit home hard there, if the superhub was a product in the free marketplace it would be dead by now already. Customers would vote with their wallet. As it is VM have a monopoly on what kit is used on their service so it survived.
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