Quote:
Originally Posted by maff101
The technician arrived this morning equipped with a shiny new SuperHub, and fixed everything in a matter of minutes. Speedtest reports I can max out my download and upload speeds, so no utilisation issues in my area that I can see. Everything is back to normal (though it looks like the WiFi on the SH needs some configuring).
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glad its sorted and you've got yourself a SH
Have you got a laptop which is wireless capable? or even a wireless USB adapter to use on a PC/Laptop? If so...
download
inSSIDer onto the wireless capable system and run it letting it search for all networks within reach. Note the channel numbers each network uses, they will range from 1-13 on 2.4GHz. Once inSSIDer has done its thing and you know which channels are in use set your SuperHub network to use a channel that isn't in use.
SuperHub web interface login is, 192.168.0.1
note if you stick the SuperHub into modem mode the web interface IP will change to - 192.168.100.1
login using the default login - username: admin ~ password: changeme
click on advanced settings below the 3 boxes... then wireless settings. don't forget to apply the changes you make before exiting and
do not leave the SH channel as auto.. it sucks. manually set it following the instructions above.
Quote:
Originally Posted by maff101
I'll be forwarding a letter to VM detailing my experiences. I certainly don't expect to be charged for my broadband for this month, and a free bump up in speed would be nice by way of compensation, but what really annoys me is the advice from the support call centre. Had I not posted on the VM support forums and gotten a response from the forum team, I'd be sitting here without service until February for no reason.
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http://shop.virginmedia.com/existing...broadband.html