Quote:
Originally Posted by jb66
thenry stop giving out bad adivce, this is not true, service calls still use the regular hub untill stock runs out.
This issue is the techs fault, he doesn't need to "bring a modem" he should have loads in his van, he is obviously not managing his stock and its you, the customer who has to suffer, the principal technician should get things sorted for you. Why didn't tech support post a modem?
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Totally agree, the tech is at fault here. Bad customer experience.
