Quote:
Originally Posted by thenry
did you mention the SuperHub? if so did they say anything? its standard kit now, the tech may install a VM standard Hub, reject it and state you want the standard SuperHub kit which will future proof you for an upgrade most likely to happen next year.
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thenry stop giving out bad adivce, this is not true, service calls still use the regular hub untill stock runs out.
This issue is the techs fault, he doesn't need to "bring a modem" he should have loads in his van, he is obviously not managing his stock and its you, the customer who has to suffer, the principal technician should get things sorted for you. Why didn't tech support post a modem?