Quote:
Originally Posted by General Maximus
I think the reason why we are having this conversation is because most people feel their feedback gets ignored which is why we are looking to inside man 
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You're making me feel guilty now .. I'm trying to think who would be the best team to speak to .. my counterparts would design and make the change, but the request would have to come from the business..
Thinking about it actually, it would be better coming from the field, one of the techs that post here. They are best placed to backup the feedback with fact.
I'll see if I can find someone in customer experience to look into it ..