Quote:
Originally Posted by Nopanic
Different chain of command .. I'd have to go over to another part of the business and tell them I don't think they are doing their job correctly .. can't see that going down well 
They have it in place because they believe it provides a better customer experience.. at the end of the day it actually costs VM money, so they don't do it for fun. |
Well they will never know otherwise if they don't get any feedback.