Quote:
Originally Posted by Chrysalis
Why dont you take it up with your superiors and tell them its making customers angry?
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Different chain of command .. I'd have to go over to another part of the business and tell them I don't think they are doing their job correctly .. can't see that going down well
They have it in place because they believe it provides a better customer experience.. at the end of the day it actually costs VM money, so they don't do it for fun.