Quote:
Originally Posted by kop32
Andy,
I presume you read the terms and conditions when you joined Sky?,if so you would know that after a year you would be charged for a callout/repair,will you also try and hold VM to ransom if something happens that you don't agree with (or even worse may cost you!!),I know we are all after a good deal etc but for me if Sky continue to supply the full TV experience then I am willing to pay for an insurance policy to cover my equipment,anyway, seeing as though your Mighty Eagles gave me the the best laugh all year when they beat Man Ure I will forgive you  |
Yes, I was aware of the terms and conditions, and yes, I'm aware I was arguing for something I wasn't entitled to. I make no apology for that, like you say, we're all after the best deal we can get, and there are always deals to be had when companies are desperate for your business. After all, on three out of four occasions Sky waived their fee for me and whilst I'd asked for that, it remained their decision to do so. (Please bear in mind that this isn't necessarily a criticism of the way Sky staff handled my case, more an argument that box ownership isn't in the interests of the consumer).
Put it this way, I have no problem with asking a company for a better value deal than they advertise-I don't like one size fits all solutions, I think each time you purchase a product or service it's an opportunity to negotiate with that company.