Quote:
Originally Posted by andy_m
I know it's slightly off topic, but I just wanted to pick up on the point you make about box ownership. Unless you have an insurance plan, Sky look to charge you approx. £65 to come and fix your box for you when it goes wrong. There is no equivalent charge with Virgin.
Secondly, whilst it is often the case that a threat to leave Sky means they won't charge you this amount, the same can be often be said of Virgin customers looking to avoid the monthly Tivo service charge. And don't forget that the fact that Sky boxes use an internal power supply board made with poor quality components, unlike Tivo with it's external transformer, means you WILL need a repair with Sky at some point.
Thirdly, I left Sky after they had come out to replace my stb on three occasions, all free of charge because I threatened to leave. On the fourth occasion I needed a repair I threatened to leave if they charged me for the call out, and they told me I could go! So I did. I took advantage of the benefit of stb ownership and sold my Sky+ box. For £20.
I find it very difficult to make a compelling argument for box ownership over the Virgin model. High call out charges, hassle to get them waived and very little residual value in a used box.
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Andy,
I presume you read the terms and conditions when you joined Sky?,if so you would know that after a year you would be charged for a callout/repair,will you also try and hold VM to ransom if something happens that you don't agree with (or even worse may cost you!!),I know we are all after a good deal etc but for me if Sky continue to supply the full TV experience then I am willing to pay for an insurance policy to cover my equipment,anyway, seeing as though your Mighty Eagles gave me the the best laugh all year when they beat Man Ure I will forgive you
