Quote:
Originally Posted by Gary L
No because it was costing them money sending out paperbills. that's why they gave you the option to save them money.
now they will be keeping the money and saving money on top of that. if many people want the paper that was originally explained as a cost saving discount. and if they do charge extra as well as the extra people are now paying by the discount being withdrawn. then it will be obvious that they are profiteering from it.
having the attitude that "I won't make a fuss because.." is the wrong one Marty. you have to stand up for yourself and be counted. not lie down and be trampled on  |
I'm not going to lie down and be trampled on ,i can just see what they will do .You can keep the discount however .If you pay a full years line rental up front then you benefit from the line rental saver deal of about £50 a year ....but you have to keep E billing
Quote:
Anyone who was on our paper-free discount could benefit from our Line Rental Saver deal . You can cut your line rental from £14.60 a month to £10 a month by paying upfront for a year. That's over £50 a year off your bill. Sign up here.
(you have to stick to e-billing.)
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http://community.bt.com/t5/Phones/Paperless-billing-discounts/td-p/344251
am i correct in thinking that the line rental saver deal was already in place ?
if so it's not realy a saving if the customer already used paperless billing and the rental deal