Thread: Superhub can we really write it off?
View Single Post
Old 26-12-2011, 10:24   #116
Nopanic
Inactive
 
Join Date: Jan 2011
Location: Northwest
Posts: 2,249
Nopanic has reached the bronze age
Nopanic has reached the bronze ageNopanic has reached the bronze ageNopanic has reached the bronze ageNopanic has reached the bronze ageNopanic has reached the bronze ageNopanic has reached the bronze ageNopanic has reached the bronze ageNopanic has reached the bronze ageNopanic has reached the bronze ageNopanic has reached the bronze ageNopanic has reached the bronze ageNopanic has reached the bronze ageNopanic has reached the bronze ageNopanic has reached the bronze ageNopanic has reached the bronze ageNopanic has reached the bronze ageNopanic has reached the bronze age
Re: can we really write it off?
Quote:
Originally Posted by Sephiroth View Post
I refeer you to post #101.
I'm not a fan of the Superhub, but have to agree with Mas on this one. The numbers seen by the fault centres mean that either they are working as they should or people just don't want to complain.

I'm not suggesting its not in need of work and I think it was probably released too soon in respects to modem only mode and such ..

As for VM being too stubborn to roll something back. I can tell you 100% that this is not the case. I have worked on project were money has been spent to improve things, many, many hours used to develop, only to find that the new, upgrade or change just doesn't work .. and it is dropped, or taken back for a re-think.

VM are painfully driven on customer experience, everything has to be reviewed and although mistakes will be made I think overall VM values the opinions of their customers.

For the record I'm not a VM fan boy and I'm not saying this because I work for them, I'm able to say this honestly though because I see the inner workings.
Nopanic is offline   Reply With Quote