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Old 25-12-2011, 14:17   #22
Sephiroth
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Re: just rang VM to upgrade to 100mb

Quote:
Originally Posted by Tim Deegan View Post
I agree 100%. Although it does depend on the company you work for. Some are very open to constructive criticism, and learn from it. Others will do as much as possible to silence any criticism, and blindly go on down their intended route without any regard to customer satisfaction.

It all depends which category VM fit into.
I think that's an easy one to answer. VM will set low thresholds for customer satisfaction and plough on until it workd.

As I've said before, their main stupidity in this context is not having a tested, paid-for, superior alternative to offer users. Clearly VM don't listen.
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