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Old 24-12-2011, 16:10   #14
Superblade7
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Join Date: Mar 2011
Location: Sheffield
Services: Sky Q 2TB & Sky Q Mini (Signature with Cinema & Sports HD) with VM 500Mbps Broadband & Phone
Posts: 583
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Re: Randomly Rebooting Superhub - Very Annoying

Hi Seph,

Thanks for your response, you rightly say that you are the first person to answer my actual questions. In my original post, I did only have 3 channels, but my downstream power levels had shot up which was the original cause of the original instability I'm guessing. I've since gone to 5 channels and the problem seems to have got worse and the Superhub seems more unstable. A new Superhub is on the way but I'm guessing it probably won't make much difference even if I swap it out.

With regards to the tech who visited he stuck on a 6dB attenuator and said it was only the first 3 channels to worry about. He also mentioned that 100MB was testing in the area and this may be the cause of my fault and that hopefully it would settle down in January. He said he had been told not to swap any equipment until Jan so I don't know whether he'd got the correct info or not? The tech support staff on the VM forum have since said there is no 100MB testing in my area so who knows?

Modem mode was stable for the last couple of days but then rebooted again. I'll stick it back in that and see what happens as I mainly have my laptop wired to it and only use the wireless occasionally for my PS3 / phone.

It wasn't really a smack on the legs for Craigie, just my opinion. Like I say everyone is entitled to air theirs on here and that's what makes it a great forum.

Cheers for the info, makes a little more sense now.

Superblade7
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