Thread: Virgin loyalty?
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Old 24-12-2011, 11:13   #5
Peter_
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Re: Virgin loyalty?

Quote:
Originally Posted by Taffylad View Post
Thanks for the replies

To be honest the most annoying thing at the moment, is they won't even price match a new customer bundle. so not only do i lose all my discount I then end up paying more than a new customer.
Retentions are now phoning me and basically offering different versions of the same deal as i now have booked a cancellation for mid January !!

Sad thing is i am happy with the service just feel frustrated there appears to be no appreciation of a customer who has been with them for fourteen years.


thanks again
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