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Peter_ · 24-12-2011, 10:17

You have a £22 loyalty bonus which sadly has to be removed in order to upgrade and Retentions will just advise you of the same, you are not the first to post something similar and nor will you be the last.

Removal of your retention bonus just puts you into the correct pricing zone as per a new customer.

24-12-2011, 10:17	#3
Peter_ Permanently Banned Join Date: Jan 2009 Location: In a world of no buffering!! Services: Samsung V+ XL TV XL Phone 30Mb Superhub Samsung Galaxy 3 32GB sd card In a world of no buffering! Posts: 20,915	Re: Virgin loyalty? You have a £22 loyalty bonus which sadly has to be removed in order to upgrade and Retentions will just advise you of the same, you are not the first to post something similar and nor will you be the last. Removal of your retention bonus just puts you into the correct pricing zone as per a new customer.