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Old 23-12-2011, 11:54   #238
Andrewcrawford23
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Join Date: Aug 2005
Location: Scotland
Age: 44
Services: Virgin Media - XL Plus package with XXL broadband SKY HD Multiroom Freeview HD Freesat HD
Posts: 2,816
Andrewcrawford23 has reached the bronze age
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Re: Why can't Virgin Media ever get their customer service right??

Quote:
Originally Posted by Tim Deegan View Post
How can you say that????

I started this thread, and it is about poor CS at VM. And the example was that it took 4 calls to get it right.

The fact is that in order to try and defend VM, you keep bringing up the lying issue. Which as the OP I have said many time, isn't the main issue.

So stop trying to deflect things away from the main issue.

---------- Post added at 10:49 ---------- Previous post was at 10:47 ----------



That's because this thread is full of people with connections to VM, who are using the usual bullying tactics to try and shut me up. And there is no point in complaining, because half of the bullies are mods.
but the lying issue the fact you think they have is the main issue people have, ok maybe the vm staff think you got good cs but other including myself have you have had bad cs but cause it took 4 calls but the last agent gave you good cs by going outside the rules book so to say but you have called them a liar, asked you good few pages back what you would say if the person had a disbaiulty and meant they had a limit vocalable like me and they didnt know how to express what they meant was that istead of being impossible that it techincally feasible but could cause mro problems meaning you have to wait long but you never respond to that because it goes against you and prove you cant rpove they are a liar just bad choice of words , you mgith find mroe pople go to your side if you admit it was not lie by the agent because you cant prove he tried to deceive you and that he hada bad choice of words but your annoyed at his training of how to deal with that type of situiton then that would be saying virgin meida are at fault with training and the agent just had bad choice of words nota liar
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