Quote:
Originally Posted by Stephen
The four calls have nothing to do with it, just know that to change an open order can cause issues with the rest of it and you can end up with even more problems.
The CSR didn't lie and he did do his best to sort out your problem.
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How can you say that????
I started this thread, and it is about poor CS at VM. And the example was that it took 4 calls to get it right.
The fact is that in order to try and defend VM, you keep bringing up the lying issue. Which as the OP I have said many time, isn't the main issue.
So stop trying to deflect things away from the main issue.
---------- Post added at 10:49 ---------- Previous post was at 10:47 ----------
Quote:
Originally Posted by martyh
But the members of this forum don't .Whilst I and some others may be willing to take your claims at face value and offer some support re. the shoddy cs claims others will not .
Having said that i am coming to the conclusion that maybe your attitude on the phone did not endear you to the first 2 or 3 reps because of your preconceived idea that VM train their reps to lie .I feel you must retract your claim that the rep lied
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That's because this thread is full of people with connections to VM, who are using the usual bullying tactics to try and shut me up. And there is no point in complaining, because half of the bullies are mods.
---------- Post added at 10:50 ---------- Previous post was at 10:49 ----------
Quote:
Originally Posted by Andrewcrawford23
anything that says your wrong is c* but anything that says your right is perfect???? oh i am stalking you :O if your attuide wasnt the way it was i wouldnt be intruiged by you are your comment esicpalyl about yoru own company which seems to suggest formt hat review site that your company isnt what you make it and it possible like other companies and make mistakes
---------- Post added at 10:22 ---------- Previous post was at 10:21 ----------
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The topic is about poor CS by VM, and not about libelous comments about me.
---------- Post added at 10:51 ---------- Previous post was at 10:50 ----------
Quote:
Originally Posted by Jameseh
3 of which were your inability to wait.
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Read the first post!!!!!!
---------- Post added at 10:52 ---------- Previous post was at 10:51 ----------
Quote:
Originally Posted by Andrewcrawford23
well eveeryone here thinks oyu are villian because you have called teh agent a liar
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No, people with connections to VM have tried to make me out to be a villan to try and detract from VM's poor CS.
The lying issue is secondary.