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Old 23-12-2011, 11:44   #236
martyh
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Location: newcastle upon tyne
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Re: Why can't Virgin Media ever get their customer service right??

Quote:
Originally Posted by Tim Deegan View Post



But I do know what was said!!!
But the members of this forum don't .Whilst I and some others may be willing to take your claims at face value and offer some support re. the shoddy cs claims others will not .
Having said that i am coming to the conclusion that maybe your attitude on the phone did not endear you to the first 2 or 3 reps because of your preconceived idea that VM train their reps to lie .I feel you must retract your claim that the rep lied