Quote:
Originally Posted by Masque
For al we know the agent may have said I do not think that is possible but went away and got it sorted, without a recording who really knows, but regardless the issue was resolved to his satisfaction but then the agent was called a liar.
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Well you are making it up to suit VM now. I told you what happened, he said "it isn't possible", and that was that. It's only when I pushed that he could be bothered to either do something, or find out if it could be done. He only put me on pause for a min or two, so it can't have been as difficult to sort out as many VM employees are trying to make out.
Quote:
Originally Posted by Masque
I have seen and heard many salesman trying to sell things and you know in most cases they are lying to get that all important sale, especially where targets are concerned, so to me it is a case of the pot calling the kettle black.
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Well I agree 100% with you that many sales staff use hype, gimmicks and even lies to get sales. But not me. And if you want evidence then go to
[mod edit: no advertising please] where you will see that I actively campaign against such tactics.
---------- Post added at 09:40 ---------- Previous post was at 09:36 ----------
Quote:
Originally Posted by Sirius
And just let him carry on getting away with accusing VM staff of lying with no evidence to back up his slurs  |
As I keep saying, this is about VM, and not individual staff. Stop twisting it to make me sound like the villan here.
I have received poor CS from VM on many occasions (as I'm sure many, many people have). But what disgusts me is the attitude of the VM staff on here, who try to make excuses, or twist things around, rather than showing any concern whatsoever that a customer received poor CS.