Thread: TiVo Why can't Virgin Media ever get their customer service right??
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Old 22-12-2011, 21:40   #217
Sirius
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Re: Why can't Virgin Media ever get their customer service right??
Quote:
Originally Posted by Tim Deegan View Post

The difference with my company is that I set the rules. But I would expect my staff to always call me (or someone else who would know), if there was something that they didn't know. And I would never employ anyone who lied to customers, because that is the worst kind of customer service.
Unless of course its on a review site for potential customers
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