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Old 22-12-2011, 19:02   #203
Hugh
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Re: Why can't Virgin Media ever get their customer service right??

Quote:
Originally Posted by Tim Deegan View Post
I train my staff to a very high standard. And I wouldn't tollerate poor CS.

---------- Post added at 17:16 ---------- Previous post was at 17:13 ----------



I have answered your qiestions.

And I have also told you on many occasions that my gripe is with the poor training and policies of VM, and not with individuals......read my first post.
Do you train your staff to astroturf review websites?
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