Quote:
Originally Posted by Stephen
This has nothing to do with being a VM employee.
For the tiny issue of not having some HD channels you are really making a mountain out of a mole hill. You called up 4 times, when really if you had just waited a couple more days and then called it would have only taken that one phone call to resolve the small issue.
As I mentioned I use the same system on a daily basis so I know how it works.
It was not poor service at all. Poor service would be not getting the issue resolved!
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Well that just sums up the training of VM employees if they think it is good CS.