Quote:
Originally Posted by Tim Deegan
Here we go again, a VM employee with his head in the sand, thinking that VM can't possibly have done anything wrong! Who are you trying to convince?
Stop defending poor service. We all know that VM are one of the worst as far as the comms companies go. And you are still trying to deny that taking 4 phone calls to get something right is good customer service.
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This has nothing to do with being a VM employee.
For the tiny issue of not having some HD channels you are really making a mountain out of a mole hill. You called up 4 times, when really if you had just waited a couple more days and then called it would have only taken that one phone call to resolve the small issue.
As I mentioned I use the same system on a daily basis so I know how it works.
It was not poor service at all. Poor service would be not getting the issue resolved!