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Old 22-12-2011, 14:39   #172
Sirius
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Re: Why can't Virgin Media ever get their customer service right??

So which one of these is a lie Tim


Quote:
Originally Posted by Tim Deegan View Post

If as many people have said, he was following his training. Then it is those people who are saying that he was trained to lie.
OR


Quote:
Originally Posted by Tim Deegan View Post

Worst of all is when staff are actually trained to lie to customers, as I have come across a few times with VM.


Oh, and stop training staff to lie.
Tim you may wonder why i have kept chasing this slur on members of staff at VM.


You feel you have been wronged by VM and have spent a whole thread stating that,

I feel as a member of staff for VM that i and others who work for VM have been wronged by your constant accusations that we all have and do lie to our customers and that we are intentionally trained by VM to lie to our customers which is not true at all.

This slur on staff and company i find unacceptable considering you have not provided one ounce of evidence to backup you slur on members of staff at VM. Therefor until you do correct the slur on our character or produce the evidence to prove that VM train us to lie i will continue to rise this issue every single time you say we lie to customers.


I bet if someone came on this forum and accused you of training your staff to lie to your customers you would be very annoyed and shouting from the roof tops about it ????
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