Quote:
Originally Posted by Tim Deegan
Well you don't actually know me so you can't say that. However, I am very easy going until people try to fob me off or lie to me. I was very polite and friendly with the other three CSR's (even though inside I was a bit miffed by the third call).
He knowingly (or ignorantly) told me something that wasn't true, because he was either too lazy to either sort the problem, or to ask someone who did know. So as he represents VM, then I was lied to by VM, as they told me something that wasn't true.
It's a bit like someone saying that milk carton is full, when they haven't actually checked (because they can't be bothered). Now is it a lie or not? It doesn't chage the fact that they were trying to fob someone off because they couldn't be bothered.
---------- Post added at 11:22 ---------- Previous post was at 11:22 ----------
Read my reply.
If as many people have said, he was following his training. Then it is those people who are saying that he was trained to lie.
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no if i said the milk cartoon is full without checking that isnt knowily liying that just been daft tops for not making sure ie checking, ill agree he should have checked before saying he couldnt do it but he never lied, now with your example
ok i have checked the milk cartoon 5 minutes before oyu ask me about it, i know there very little left, i say to you when you ask me about the milk cartoon, i say it full, now i have lied to you because i knowigly knew the milk cartoon was nearly empty or knew it wasnt full, now that isa liar under english dictoniary
now the same scenario
you ask me about he milk cartoon i say it full but i havent checked, now i am being daft to assume and not check before giving you the answer but i ahve not lied to you i have gave you the wrong information because i madea assumption based on what i cant say because it just a dummy scenario but in this case there is the potential i coudl have lied to you an there the higher potential i was just daft and nver checked, now if you say the agent potential lied to me ill agree that is true but nither you nor me or anyone can prove it otherwise without putting the agent on a lie detector test
you aint said anything about the possible of the agent havent a disabilty like dsylexica so impossible might be part of his limited vocaliabilty and not know other words that better describe what he means, cause trust me if i ever had you on the phone and then foudn you saying this i owuld filea report to the police under the equailty discrimation act because my vocaliabilty is poor and i cant always describe wha ti mean