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Old 22-12-2011, 12:12   #159
Tim Deegan
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Join Date: Sep 2011
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Tim Deegan has reached the bronze age
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Re: Why can't Virgin Media ever get their customer service right??

Quote:
Originally Posted by Sirius View Post
So are you still saying that VM train there staff to lie Tim yes or no ?
Stop trying to twist my words Sirius. You know exactly what I'm saying. Many people are saying that he was following his training, and that it wasn't his fault. Well if this was the case, then what they are saying is that VM trained him to lie. But what is more likely the case, is that the training given by VM was very poor. So when asked to do something that he didn't know how to do, then instead of asking someone, he just took the lazy option, and tried fobbing me off.
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