Quote:
Originally Posted by Tim Deegan
The thread was started because of the overall poor CS from VM. And this situation was just one example.
The fact is that if somebody deliberately makes a statement that is untrue then that is the definition of a lie. Other people may call it bending the truth, or being uneconomical with the truth. But a lie is a lie, and nobody can deny that.
If the CSR didn't knowthen he should have asked, rather than making an untrue statement. To say "it is impossible" is a statement, and isn't just implying something.
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If following process is a lie that is, do get it right.
