Quote:
Originally Posted by Tim Deegan
Unfortunately with VM it seems to be more often than not that they don't get it right. Which is my whole reason for this thread.
---------- Post added at 10:06 ---------- Previous post was at 10:04 ----------
That is one of the points I am trying to make in this thread  |
But the last agent got it right and therefore how can he be a liar if he resolved your issue, remember all businesses have processes including your own but as I said in an earlier post I bet you will bend a rule if it satisfies the customer and gets you that all important sale, am I not right?