Cable Forum - View Single Post - TiVo Why can't Virgin Media ever get their customer service right??

Peter_ · 21-12-2011, 20:34

What non thread this has turned into, an agent says something cannot be done and goes away and finds out how to sort out the issue and then gets branded a liar, how sad is that.

Did you get your issue resolved or did you not a simple yes or no will suffice.

If the agent knew how much you whinged about them on here then in future they might just go sod it! not my issue and not even try to resolve your issue if his is the kind of thanks and frankly sad attitude that goes on after the problem is sorted out.

Get a grip and smell the coffee.

21-12-2011, 20:34	#123
Peter_ Permanently Banned Join Date: Jan 2009 Location: In a world of no buffering!! Services: Samsung V+ XL TV XL Phone 30Mb Superhub Samsung Galaxy 3 32GB sd card In a world of no buffering! Posts: 20,915	Re: Why can't Virgin Media ever get their customer service right?? What non thread this has turned into, an agent says something cannot be done and goes away and finds out how to sort out the issue and then gets branded a liar, how sad is that. Did you get your issue resolved or did you not a simple yes or no will suffice. If the agent knew how much you whinged about them on here then in future they might just go sod it! not my issue and not even try to resolve your issue if his is the kind of thanks and frankly sad attitude that goes on after the problem is sorted out. Get a grip and smell the coffee.