Thread: TiVo Why can't Virgin Media ever get their customer service right??
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Old 21-12-2011, 19:42   #113
nstokes
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Re: Why can't Virgin Media ever get their customer service right??
Quote:
Originally Posted by Tim Deegan View Post
And my point is that nobody should have to be messed about in order to sort a problem out. If it was the customer's fault, then fair enough. But when it is VM's fault, they should sort it quickly and with as little disruption to the customer as possible.
agreed but see my post above, i bet there aim is to fix all issues as quick as poss without messing the customer around but somethimes it doesnt always work like this, remeber things happen for a reason
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