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Old 21-12-2011, 19:03   #92
Tim Deegan
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Join Date: Sep 2011
Services: 3 phone lines, 100mb broadband, and TV x2 (including one Tivo)
Posts: 2,128
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Re: Why can't Virgin Media ever get their customer service right??

Quote:
Originally Posted by nstokes View Post
The call didnt cost anything as it is free from a VM phone line. I think that the OP is taking this all the wrong way and dealing with it in the wrong manner as well. If you are unhappy email CEO office and make a complanit but not only that the OP needs to make a suggestion to VM on how to IMPROVE the CS.

Ok can we all now calm down and drink some beer, it is xmas after all
Time is money, and my time is very valuable. I can really do without having to waste my time making multiple calls to solve a problem that should have been sorted out when I placed the order.

How do you know I haven't made a complaint to the CEO office?

It seems that there are some people on here who seem to want to gag any bad press about VM.

---------- Post added at 18:03 ---------- Previous post was at 18:01 ----------

Quote:
Originally Posted by nstokes View Post
what is wrong defending your employer? If they like the company they work for and they think it is a great place to work and they think the business can be very big, then surely they can defend if?
Like I said, I can fully understand employee loyalty. But people should remove their blinkers occasionally, and see it from a consumers point of view.
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