Quote:
Originally Posted by andy_m
I don't know whether I agree with the op, or the several people who obviously don't. What I do know is that, if you're really looking for decent customer service then it's kind of ironic that you were prepared to move to Sky to get it. Having experienced both, yes, sometimes Virgin get it wrong, but they are a breath of fresh air compared with their competitor, IMO.
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Personally I've only ever had to call Sky a few times over 15 years, and didn't really have any problems with them. So I'm not really qualified to comment on their CS.
---------- Post added at 17:55 ---------- Previous post was at 17:54 ----------
Quote:
Originally Posted by Hugh
Do you mean the ones whose signatures state or
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Some of them say that, and others don't. However many of them still defend their employer, and are not giving an opinion as a consumer.