Quote:
Originally Posted by Masque
No one else will do anything for you easily which is why customers have to take that route.
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I am so glad you said that and no one else
With respect to time saving and costs though jb66 is right, it really is a joke and seems common sense they should upgrade everyone but VM can't see it. Even the dude who I spoke to in the CEOs office 2 weeks ago told me it was the new policy to upgrade over the phone and only book an engineer if there are probs afterwards.