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Old 21-12-2011, 17:59   #74
devilincarnate
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Re: Why can't Virgin Media ever get their customer service right??

Quote:
Originally Posted by Stephen View Post
All mod postings are made in bold.

Anything else we are posting as ourselves.
Thanks for the clarification as some would see that it is from a team member and think that it is moderated

---------- Post added at 16:59 ---------- Previous post was at 16:56 ----------

Quote:
Originally Posted by Tim Deegan View Post

Also if anyone who works for VM, BT, Sky or whoever could make it clear if they are defending their employer (I can understand employee loyalty), or if it is their own personal view.
I used to work for O2 and never defended them and never will as I have seen results of having to sort out peoples mis-givings. I started as a CS rep and worked my way up through Business then to complaints and then High level complaints. All in the space of 12 months.
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