Quote:
Originally Posted by Stephen
Its only a hanful of HD channels, hardly a major service effecting issue.
I am not towing anything. That is my personal opinion, and if it was me not having the extra HD channels for a few days really wouldn't warrant this kind of a rant. RAther than calling 4 times, if you had waited till everything was completed and then called to say a few channels were missing it would have been sorted 1st time.
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Everything was supposed to have been completed on the Friday. If I hadn't called 4 times, then I still wouldn't have any move channels, let alone HD.
If they had got the order right in the first place then I wouldn't have had to call at all. If they had got it right when I called on Friday then I wouldn't have had to call on Saturday. If they had got it right on Saturday, then I wouldn't have had to call on Sunday.
Remember I said that I received a text on Saturday after my call to say that it would be sorted within the hour. But I left it another 24 hours before I called to tell them that the HD hadn't been activated. It was then that I was given Tuesday as the day it was going to be sorted.
I know it isn't a major issue. But my point isn't about HD, it's about the fact that they just couldn't seem to get things right....which is what the whole thread is about.