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Old 21-12-2011, 15:08   #55
Micky Finn
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Join Date: Dec 2008
Posts: 62
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Re: Why can't Virgin Media ever get their customer service right??

Quote:
Originally Posted by Tim Deegan View Post
Read the whole thread before you start throwing insults.

As I said previously, this thread is about the fact that VM just can't seem to get CS right. And my first post is just one of many examples.
I did Tim. I always find it helps to absorb the full, true facts in a situation before mouthing off on a public forum. I viewed your behaviour over the course of these four pages of the thread and deemed it a bit shoddy. I'm pretty confident I'm not alone in my conclusions. If you think that's throwing insults, you have, yet again, misinterpreted a simple situation, which I guess is the cause of this whole thread!

Despite your backtracking and protestations, you were attacking an individual; you've kindly provided the evidence for that yourself. The CS departments of big organisations are a mixed bag at the best of times; VM are no different to that and all you've been victim to is a CS rep doing what he thought was the right thing and then on advice being able to offer something more than was in 'the manual'. Most fair-minded folk would consider that helpful, but hey-ho....
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