Quote:
Originally Posted by HD Boy
There is no point in trying to get your point across because he works for Virgin Media business and will not listen to you.
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Who my employer is has nothing at all to do with my post. The CSR that helped did all they could under the circumstances and probably didn't want to attempt to rectify the HD issue just incase it cause a problem or delay for the customers order.
They were actually thinking of the customer at the time, although the OP doesn't see it that way.