[Stephen]

From your first post VM didn't do anything wrong and also they didn't lie to you at all. Just becuase you weren't given full details it doesn't make it a lie. A lie is giving incorrect information not withholding something.

Its true what DF and others have said. The system can only have one open work order at a time, so if something needs adding or changing they would need to cancel off the order put the other one and then reload all the stuff off the original order. Its a lot of messing about, and I have to use that system on a daily basis.