21-12-2011, 00:56
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#23
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Permanently Banned
Join Date: Jul 2011
Location: Paisley
Services: Triple XL (30MB)
Sky Sports and Sky Movies, Sky Premium HD , 1TB TiVo , V HD
Posts: 1,946
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Re: Why can't Virgin Media ever get their customer service right??
Quote:
Originally Posted by Tim Deegan
People shouldn't make a statement unless they know what they are talking about. So a simple "I'll just check if we can do anything to help", would have been far better than a simple "it isn't possible", just because he didn't know, and either couldn't be bothered (or company policy said otherwise) to check.
---------- Post added at 23:47 ---------- Previous post was at 23:44 ----------
Can someone tell me if it would be cheaper with this VIP (whatever it is)?
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http://shop.virginmedia.com/bundles/...e-package.html
The only difference with the VIP 100 package is it has 100MB broadband and it costs £111.46 per month. You would have to phone to get it.
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