Cable Forum - View Single Post - TiVo Why can't Virgin Media ever get their customer service right??

Digital Fanatic · 20-12-2011, 23:12

As jb66 says, the rep would have had to cancel the new box order to get the channels booked on the system as it only allows 1 open order on the system at any one time... he actually went the extra mile to sort it as that's a lot of messing around on the system.

20-12-2011, 23:12	#3
Digital Fanatic Inactive Join Date: Aug 2008 Location: Liverpool Services: VM XL TV with VM TiVo 1TB x 2 > VM XL BB > VM XL Telephone Posts: 8,384	Re: Why can't Virgin Media ever get their customer service right?? As jb66 says, the rep would have had to cancel the new box order to get the channels booked on the system as it only allows 1 open order on the system at any one time... he actually went the extra mile to sort it as that's a lot of messing around on the system.